Overview & Location

The Tusculum Substation is located along Highway 11-E in front of the American Greetings facility. It serves as one of four delivery points through which GEA receives power from the Tennessee Valley Authority (TVA), and it is the oldest of the four. The substation was originally built and owned by TVA.

It is worth noting that despite its name, the town of Tusculum is primarily served not by this substation, but by GEA’s Shiloh Substation, which is located on the southern edge of Tusculum University’s campus and is fed from the Pioneer Substation delivery point.

Service Territory & Customer Impact

The Tusculum Substation plays a critical role in GEA’s overall service delivery:

• Currently serves approximately 10,400 customers (meters), representing more than 25% of GEA’s total customer base.
• Powers seven distribution substations throughout the area.
• Normal service territory extends from Baileyton to Horse Creek in Eastern Greene County.

Existing Equipment & Capacity Concerns

The existing transformers at the Tusculum Substation date to approximately 1962 and were originally manufactured in Italy. While they have served GEA reliably for decades, their age and capacity have become limiting factors for both growth and contingency planning in the area. The current equipment is no longer sufficient to meet the demands of a growing service territory or to provide adequate backup capacity in the event of an outage or emergency.

Upgrade Project Details

GEA has initiated a full rebuild of the Tusculum Substation. The following details outline the scope and financial components of the project:

• Total estimated project cost: $13,748,000
• Two new transformers: $9,093,050 — the largest single cost component of the rebuild.
• Transformer lead time: At the time of bidding, the fastest available lead time was 88 weeks from the date of order. Other manufacturers quoted even longer timelines.

The post Tusculum Substation Upgrade Knowledge Article appeared first on Greeneville Energy Authority.

GREENEVILLE, Tenn. — The Greeneville Energy Authority (GEA) Board voted Tuesday morning to move forward with a comprehensive buildout of fiber optic internet service to the entire county. The ambitious initiative, operating under GEA’s broadband brand GEA Connect, is slated to be completed by spring 2029, marking a transformational milestone in connectivity for residents and businesses across Greeneville and Greene County.

Before construction begins, GEA will submit the approved business case to the State of Tennessee for review. The state has 60 days from receipt to issue its decision. GEA plans to release additional project details and timelines once state approval is secured.

GEA Connect currently provides high speed fiber internet & telephone throughout the entire City of Greeneville, as well as portions of Western Greene County. The board approved expansion will extend this service to GEA’s full electric service territory, bringing local broadband access to customers who have historically had limited connectivity options.

Current GEA Connect Service Plans

GEA Connect residential internet service currently starts at $50 per month, and residential phone service starts at $20 per month. Business customers interested in commercial pricing are encouraged to contact GEA directly.

Phone: 423-636-6200     Email: bizsales@mygea.net

Stay Informed

Residents and businesses can follow the GEA Connect expansion updates through the GEA website at mygea.net, GEA’s social media channels, or local news outlets.

“This is a significant step forward for the citizens of Greene County,” said GEA leadership. “We are committed to delivering reliable, local broadband internet to every customer within our entire electric service footprint.”

About Greeneville Energy Authority

The Greeneville Energy Authority is a community owned electric and broadband utility serving Greeneville and Greene County, Tennessee. Through its GEA Connect brand, GEA provides residential and business fiber internet and phone services with a commitment to local ownership, affordability, and exceptional local service. For more information, visit mygea.net.

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Where March Madness Games Are Broadcast

• YouTube TV
• Hulu + Live TV
• Sling TV
• DirecTV Stream

Other Ways to Watch March Madness

NCAA March Madness Live App

Max (formerly HBO Max)

Paramount+

Stream Every Game with Confidence

The post How to Stream March Madness appeared first on Greeneville Energy Authority.

When you choose GEA Connect’s business fiber phone and internet service, you’re getting more than a connection. You’re getting a local partner who’s with you every step of the way, from the first conversation to years down the road.

• A dedicated local representative available whenever you need one
• Two on-staff network engineers based right here in Greeneville
• 24/7 technical support
• Local technicians who work exclusively in the Greeneville area
• Consistent, straightforward billing… no bill shock
• Keep your existing email and phone number (just provide your current provider’s account number and the number to port)
• Seasonal service options available

The post More Than Just Internet and Phone – GEA Connect Has You Covered appeared first on Greeneville Energy Authority.

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The post Why Choose GEA Connect Powered by Greeneville Energy Authority? appeared first on Greeneville Energy Authority.

Residents Urged to Prepare Now

GEA encourages all customers to take the following steps before the storm arrives:

• Charge phones, battery packs, and medical devices
• Prepare flashlights, batteries, blankets, and warm clothing
• Stock up on food, water, and medications
• Protect pipes by letting faucets drip when temperatures drop
• Check on elderly neighbors and loved ones
• If you have medical necessities, make preparations in advance and ensure you have a backup plan in place

Critical Generator Safety Reminder

While generators can provide temporary power during outages, improper use can result in carbon monoxide poisoning, electrical fires, and serious injury or death to line workers.

GEA reminds customers to:

• Never run generators, grills, or propane heaters indoors or in garages
• Keep generators outdoors only, positioned far from windows and doors
• Never plug a generator directly into a wall outlet; backfeeding electricity can cause serious injury or death to linemen working to restore power
• Maintain a backup power plan for medical equipment and keep emergency contacts readily available

Storm Response and Road Safety

GEA crews will respond as quickly and safely as possible during the storm, though ice and hazardous road conditions may delay restoration efforts. The utility will provide transparent updates on work locations throughout the weather event and asks the public to avoid active work zones when possible, to help keep crews safe.

Stay Informed

Customers can monitor the following channels for updates:

• Social media for real time storm updates
• The GEA SmartHub app for outage information
• Report outages via SmartHub or by calling 423-636-6200

The post Greeneville Energy Authority Prepares for Significant Winter Storm This Weekend appeared first on Greeneville Energy Authority.

The post If you are in an available area, signing up for GEA fiber is easy! You can apply for service in a few simple steps online at mygea.net/fiber. appeared first on Greeneville Energy Authority.

Wishing you and yours a wonderful holiday season!

The post Our offices will be closed on Thursday, December 25th, in observance of Christmas. 🎄 appeared first on Greeneville Energy Authority.